Q: Are you a manufacturer ?
A: NO, we are a global distributor for 2 main manufacturers of leading brands with almost the same product lines.
The reason we choose for 2 manufacturers is because we want to give our cliënts a choice.
All our products are shipped directly to you from our manufacturere located in China.
This is to save time and costs for you. Tracking will be available
Q: Which payment method do you accept?
A: We accept Paypal, Credit Card, Debit Card, Western Union, MoneyGram and Bank transfer although you can only choose paypal when you place the order from ISHA. If you want to use other payment methods, please contact us through email firstname.lastname@example.org or by online chat.
Q: Can i pay in monthly parts ? BillMeLater ?
A: Yes, go to Paypal Credit to buy and pay monthly payments so our products
will be payable for all people despite their income.
Q: Why can’t I make payment by credit card?
A: Please check with your credit card company about below information:
1. Does your card have payment limitation per order or per day? If so, we can split the payment into several invoices for you.
2. Is there enough money in the card?
Q: I registered a new PayPal account, why can’t I make payment?
A: For new paypal account, you need to contact your bank to approve your first payment.
Q: Why does PayPal cancel my order?
A: 1. Please approve the shipping address in your Paypal account first.
2. If your Paypal account is a new one and this is your first payment, you need to contact your bank and ask them to approve the payment.
Q: I can’t pay via PayPal because I’m shipping to one country but my billing address is in another country.
A: You can keep your shipping address the same with the billing address, and send shipping address to us. We will arrange shipment to the specified address for you.
Q: What is warranty?
A: We offer one-year warranty for all the products. If anything is wrong with the products, please contact us, we will fully assist you in solving the problem.
Q: What is estimated delivery time?
A: It generally takes about 24 hours to proceed with the order, and 4-7 working days in shipping, shipments can take longer to arrive depending on customs practices in the receiving country.
Q: How about Customs clearance ?
A: Normally we would choose the quickest shipping company which also has the strongest customs clearance ability in your country. Delivery time is normally between 5-10 days.
Depending on your customs rules it may take longer. We cannot infuence this 100%
Q: How about VAT + Customs ?
A: Since the products do not remain in the Netherlands or Dutch Customs and directly from China shipped to you.
You, the customer must to pay the VAT and Customs according to your country. All our prices are as common
excluded VAT + Customs.
Q: How about returning costs ?
A: Returning costs are for your account. We already did FREE delivery shipping worldwide for free.
You have to pay returning costs to our chinese manufacturer or distributor. We will provide the address
and most inexpensive shipping data. We will follow up your dispute and handle it with 100% care.
We want content and happy customers and are willing to do it all for you..
ISHA Shop / ISHA Quantum Metaphysics NLS / www.nonlinearsystem.eu
4931 XL Geertruidenberg
NBr. The Netherlands Europe
*Chamber of Commerce The Netherlands no. : 68181396
*VAT No. : NL125486911B02