New client ?
Or, you already did buy ?
*See for installation instructions this link
SUPPORT HOURS AND AVAILABILITY:
By the forum http://www.3d-8d-hunter.com we are available 24×7 by the moderators worldwide team.
By the ISHA Ticket support system, and your account
We are available from Monday till Friday
During business days and business hours from 9 till 5
NOTE: Before you can use our ticket support system you MUST REGISTER !,
since we do not like spam….
Please register with full name + adress + phone + email so we can contact you if needed outside the ticket support.
*Guaranteed response time by email or remote, is max 48 hours during business days, Europe time.
*Our current average response time is 1-4 hours during business days and hours (no guarantees).
Note: support appointments are set within 2-3 days.
Need more or urgently support, a support contract is needed or hours paid\booked.
We provide free installation checkup and support time (1 up to 2 hours and some products have 15 hours)
*connected with\to\by your purchase \ product for 3 up to 12 months (see purchase).
When all is used within 1, 3 or 12 months, you need to buy for these extras tickets or urgents, a support contract,
or ticket support hours, logically.
*Support by the ISHA forum worldwide will always be free, forever !! 🙂
24 x 7 so 7 days and nights a week by our 10 fold moderator team and over 1500 experienced members worldwide 🙂
Your Account ?
You can go directly to your MY ACCOUNT (here or *on top of page) and see
All support tickets
You can also see your orders
You can see your tracking
You can see the notes
You can see the serials
You can see your tech questions and answers
You can see all
If you do NOT have an account, please register
* WE SUPPORT ALL BRANDS
* Also if you did buy from other companies, no problem.
* All problems can be fixed
* We also do installations of other brands
* We also give Masterclasses for other brands
Excellent remote support will be given in english by Aeroadmin or Anydesk worldwide so you can start right away.
You can download at www.aeroadmin.com for free. Or you can download https://anydesk.com for free.
Tell us which device and software you have and what your problem is.
A qualified technician will support you within 48 hours.
Worldwide offices following soon in USA, Bahrain, Thailand, Africa, Spain, Serbia, China, and many more.