Are you a NEW customer ?
Or, you already did buy ?
*See for installation instructions this link
REMOTE SUPPORT ?
If you need remote assistance donwload the remote support tool
>>>> DOWNLOAD ISHA REMOTE SUPPORT TOOL CLICK HERE <<<
*ps also read the installation instructions on top if you did buy at ISHA
SUPPORT HOURS AND AVAILABILITY:
By the forum http://www.3d-8d-hunter.com we are available 24×7 by the moderators worldwide team.
By the ISHA Ticket support system, for our specialists
We are available from Monday till Friday
During business days and business hours from 9 till 5
You can acces the TICKET SUPPORT by you ” account” at top of the page or by the link provided here;
NOTE: Before you can use our ticket support system
you MUST REGISTER !, since we do not like spam…. 🙂
Please register with full name + adress + phone + email so we can contact you, if needed, also outside the ticket support.
*Guaranteed response time is max 8 hours during business days, Europe time.
*Our current average response time is between 1o minutes up to 2 hours during business days and hours (no guarantees).
Note: support appointments are set within 2-3 days.
Need more or urgently specialists support, a support contract is needed or hours paid\booked.
We provide a free installation checkup and support time (1 up to 2 hours and some products have 15 hours)
*connected with\to\by your purchase \ product for 3 up to 12 months (see purchase).
When all is used within 1, 3 or 12 months, you need to buy for these extras tickets or urgents, a support contract,
or ticket support hours, logically.
*Support by the ISHA forum worldwide will always be free, forever !! 🙂
24 x 7 so 7 days and nights a week by our 10 fold moderator team and over 1500 experienced members worldwide 🙂
You can go directly to your MY ACCOUNT (here or *on top of page) and see
All support tickets
You can also see your orders
You can see your tracking
You can see the notes
You can see the serials
You can see your tech questions and answers
You can see all
If you do NOT have an account, please register
Use this SUPPORT ticket system
Or by ” my account” on top of the page”
You can ask support for tech, sales, support, delivery, finance, etc
* We have currently migrated (changed) to a new support system. so all old tickets are gone.
But you always received by email the tickets so your responsability if you want to save old tickets.
Have a wonderful time coming !
The ISHA global support team
Headquarters Office The Netherlands: