Here you can ask for a resend of your software packages or isha classes.
Or if you have a yearly paid “service subscription agreement”, you can ask by the webshop “ticket support”.

* After your INITIAL purchase of the software and classes, we provide 3 months FREE of charge, resending the software or classes, you did buy.
* The maximum is 1 time resending for free during these 3 months since you also do have a responsability TO SAVE A BACKUP COPY, right.
* So as we advised many times by the shop notices and the global forum ” MAKE BACKUP COPIES “
* If you order a digital product at any company, they will NOT provide this for free again and you have to buy again.
* Not at ISHA since we do honor our customers as a family for life.

After these 3 months, we need to ask a fee since ;

*If you do not have a yearly support subscription, we have to charge for resending all files.
Support personal, Service, support, file transfers and hosting do cost a lot of time and money……
And we need to check all personally if all files are sent and received …. !
So all takes time and efforts to provide you the best quality service on this planet.

*After your order and payment, we will sent all files again within 24 hours for you to download.

>> Please also provide info like your *original order or invoice <<

And make sure you provide the same order email addres.

Notice: our system records ; the name, email, time, date, of all downloads for the archive. So no disputes are possible.

Notice 1 : if you loose the curent downloaded files again, you have to re-order again the ” resend files ” , so be wise
and make backup copies.

Notice 2:  *you will not receive software updates or newer classes, you will receive what you originally ordered.
For software and classes updates (newer levels) order at the webshop.

Support: also the ISHA support is outstanding by our 24×7 professional quality support and totally for FREE
In these days, if you need support from a company, no person is available and you have to work with Q&A lists …..
Very frustrating for you as a customer and this is why we spend so much time and efforts in personal support
and with a time frame of max 8 hours.

Also the forum provides 24×7 support on all your questions …… for FREE ! Always !

AFTER 3 MONTHS ….. YOU WILL HAVE TO BUY THE ISHA CLASSES AGAIN. WE WILL NOT RESEND. SO DO NOT ORDER.

THE SOFTWARE CAN ALWAYS BE ORDERED TO RESEND

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